The Department of Utility Services is regulated by Indian River County Ordinance Chapter’s 201, 202 and 206. Indian River County Ordinances are available upon request or at our website www.ircutilities.com.
1) Payment of utility charges is the responsibility of the account holder. However, any unpaid base charges remain the responsibility of the property owner. The property owner shall be responsible for payment of the base facility charge if not paid by the non-owner customer. (IRC Ordinance 201.22)
2) The County requires a deposit and a non-refundable service charge for each water and sewer account opened. (IRC Ordinance 201.08 (H))
3) If a bill remains unpaid after the due date, the water service to the customer shall be subject to discontinuance until all past due water and sewer bills are fully paid, together with a reconnection fee. (IRC Ordinance 201.17)
4) Customer acceptance of utility service requires a customer to allow the Utility’s agent or employee’s access at all times to the Utility’s lines and meters. Furthermore, the customer is obligated to keep the utility facilities free from interference by shrubbery, trees, fences, pets and other obstructions. (IRC Ordinance 201.16.)